Your privacy matters
At Sejal Jacob Dietitian Limited, your privacy is really important to us. Whether you’re browsing the website, getting in touch, or working with us as a client, we want you to feel confident that your personal information is handled safely and respectfully.
This policy explains what information we collect, how we use it, and your rights in relation to your data.
Who we are
Sejal Jacob Dietitian Limited is a UK-based private dietetic practice and the data controller for your personal information.
Sejal Jacob is a registered dietitian with the Health and Care Professions Council (HCPC) and follows strict professional standards around confidentiality.
We are also registered with the Information Commissioner’s Office (ICO).
Contact: sejal@sejaljacobdietitian.co.uk
What information we collect
When you contact us or use our services, we may collect:
- Your name
- Email address
- Phone number
- Information shared in enquiry forms
- Health and medical information relevant to your care
When you use our website, we may collect:
- IP address
- Website usage information
- Cookies
How your information is used
We use your information to:
- Respond to your enquiries
- Provide consultations and support
- Manage appointments
- Maintain clinical records
- Improve our services
We only use your information where we have a lawful basis to do so.
Additional ways we may collect and use your information
- You sign up to our newsletter or mailing list
- You download an opt-in resource
- You join a course or programme
- You contact us via website, social media, phone or email
- You post on our social media, website or blog
- You work with us in a commercial capacity
We may use this information to process bookings, send newsletters (with consent), provide services, improve content delivery, and notify you about service changes.
Working together (consultations)
If you work with us, we collect relevant health information to provide safe and effective care. This information is treated as confidential and handled in line with professional standards.
Online consultations
- We use secure platforms
- You are responsible for ensuring privacy
- Sessions are not recorded unless agreed
- Information remains confidential
Payments
Payments are usually made via bank transfer. We do not store your bank details via the website.
Sharing your information
We do not sell your data. We may share your information with:
- Healthcare professionals (including GP/emergency services if needed)
- Referrers where relevant
- Insurance providers (with consent)
- Legal authorities if required
Data storage and security
We take steps to protect your data using secure systems and restricted access. We may use third-party systems (e.g. Google for email) which process data in line with regulations.
How long we keep your data
- Clinical records: retained per legal/professional requirements
- Enquiries: typically up to 12 months
Your rights
- Access your data
- Correct inaccuracies
- Request deletion (where appropriate)
You can contact the ICO: https://www.ico.org.uk
Cookies
We may use cookies to improve your experience.
Website analytics and targeted marketing
We use analytics (e.g. Plausible) to understand website use. Data collected may include visitor numbers, page views, interaction data, traffic sources, and performance metrics. Data is usually anonymised. We may also use this for targeted ads on platforms like Google, Facebook, Instagram, or Twitter.
External links
We are not responsible for the privacy practices of other websites we link to.
Children
Services are not intended for individuals under 18 without consent.
Updates
This policy may be updated from time to time.
Contact
Sejal Jacob Dietitian Limited
sejal@sejaljacobdietitian.co.uk
www.sejaljacobdietitian.co.uk